Activities Monitored Per Year
Responses per Year
Jobs Dispatched per Year
We provide monitoring services for employee activities including long distance driving, working alone or remotely, attending unknown premises and daily welfare checks.
Our monitoring services are supported by our dedicated 24/7 monitoring and response centre. This allows us to deliver a reliable service and reassurance that we are looking out for your employees’ safety at all times
We provide monitoring services for employee activities including long distance driving, working alone or remotely, attending unknown premises and daily welfare checks.
Our monitoring services are supported by our dedicated 24/7 monitoring and response centre. This allows us to deliver a reliable service and reassurance that we are looking out for your employees’ safety at all times
We are a highly trusted provided of critical emergency and response services;
TraXu is a purpose-built app designed to support a range of health and safety monitoring services. Fully supported and monitored by the NRC Response Centre 24/7, it’s a comprehensive solution that takes the worry out of everyday employee safety monitoring.
In addition to our established monitoring service, call-in monitoring service, and employee safety app TraXu, we also have the flexibility to integrate and monitor existing customer employee safety technologies.
"The NRC were referred to our business at a time when we were in the market for a new support partner able to take on both the management of our emergency hotline and employee safety monitoring on a 24/7 basis. The NRC’s established experience in both was clear as we worked with them to mobilise services within their business. They were consultative, flexible and adaptive to our needs particularly around employee safety monitoring where we have the challenges of an often remote workforce with limited communications coverage. The NRC understood one system doesn’t work for all locations and designed a blended employee safety solution that incorporated our existing satellite communications platform as well as the response centre’s call in service and mobile application TraXu. It is reassuring to both the business and employees that the NRC are checking in and following up with our teams at all times. The experience with the NRC has been cooperative and hands on. They regularly engage with us to evolve and optimise the service. The service is efficient, respectful and friendly. The combination of the call and the email helps us to dispatch the calls in an efficient and effective way internally. We would recommend them to other similar utility companies."
- WaterNSW
"In the wake of severe weather storms in June 2021, parts of our gas network in Victoria were significantly impacted, causing damage to the gas network. Ensuring the safety of our customers was critical and led to some challenging days as the business worked to mobilise field crews to complete repairs, and affected customers informed of our progress. The NRC fault, emergency response and dispatch teams were with us for every step of that journey, attending to all calls, assisting with the messaging and dispatch as well as supporting our Service Provider as they moved through the damaged areas. The NRC were able to respond quickly and efficiently to any change or request made and delivered a quality and reliable response service during what was a difficult and challenging time, working seamlessly with our teams."
- Multinet Gas Networks